BlognonyBITS - Whither Customer Retention

Just made the final break from State Farm,
A company I've been continuously insured with
Since the age of 16. And the reasons were many:
Lousy service, elimination of loyalty discounts,
And objectionable politics (a huge GOP contributor).

Are they curious why a customer of 25 years left?
Nope. Didn't object. Didn't even ask why.
Perhaps they're happy I'm gone--risky policy...
In a risky state, reprobate who doesn't own a car.
Or maybe there simply is no ROI for customer retention.

Labels: , ,


BlognonyBITS: Cindy...Please Stay Out Of It

Ever since Cindy Sheehan announced that she would challenge Nancy Pelosi for CA-8 if the Speaker fails to put impeachment back on the table, I've struggled for a response. But lacking further inspiration, I'm left with my original feelings on the subject:

Make your challenge if you must, but when the election finally does roll around, please stay out of it.

Don't make the mistake of believing that San Francisco's frustration with Pelosi--our referendums in favor of impeachment--will translate into votes for you. This district's electorate is complex and fickle. You won't succeed in unseating Pelosi, but you will be just enough of a distraction to put a stake through the heart of any serious challenge.

There's no question that Pelosi has to go, but unfortunately Ms. Sheehan, you are not the one to make that happen.

Labels: , , , ,


BlognonyBITS - FOX News and The Devil's Ice Skates

And in the world of journalism...hell freezes over! From FOX News:
Filmmaker Michael Moore's brilliant and uplifting new documentary, "Sicko," deals with the failings of the U.S. healthcare system, both real and perceived. But this time around, the controversial documentarian seems to be letting the subject matter do the talking, and in the process shows a new maturity.
I suspect that when I see it, I won't describe Sicko as 'uplifting', but is this really FAUX News, the outlet we all know and hate? Have the times changed this much?

Labels: , , ,