Failing at Business, Lesson 1: Piss Off Existing Customers
Well the airlines not only do not feel your pain, at least one, Spirit Airlines, is going to make things worse for everybody. They've decided to attack their lost baggage problem by adding a surcharge ($5 to $10) for every checked bag--force you bag checking slackers into a manly struggle for overhead bin space.
Way to go Spirit! Piss off the leisure travellers as well as the business travellers. Smart thinking.
The airlines are desperate to get money any way they can.
f there's even a hint the general flying public will put up with it, you'll see all of the others adopt the same fee.
Hari... And therein is the point, if American tried this, it would have a much greater chance of being adopted across the industry, but Spirit is just going to succeed in slitting their own throats with stunts like this.
Spirit of Bu$hCo Airlines it should be named...
As Denisdekat points out, the opportunity for a better level of service exists. Spirit (like JetBlue), with a presumably lower cost labor structure, would want to fill that niche. I'd think.
"Spirit will charge $5 each for one or two checked bags if the ticket was booked online and $10 each for passengers who do not book online."
This plan looks like a failure even before it's implemented. Way too many passengers will arrive at the airport with bags that won't fit in the overhead bins, with three bags or, because of the new fee, too many people will attempt to bring bags into the cabin. The ensuing traffic jam will lead to enraged air travelers rebelling against an insane plan.
If the airlines need to yank a few more bucks out of passengers, they can simply raise ticket prices $5. No one will notice.
You must be on every Airline mailing list...and you must read the letters.
If the airlines need to yank a few more bucks out of passengers, they can simply raise ticket prices $5.
no_slappz... That was my first thought as well--don't go through the hassle. Just raise the ticket prices.
Peacechick... The spirit of companies past. ;-)
Aaron... Not really, but airline stories whenever I see them always catch my attention.